Welcome to AuCrystal.com. This section is about the Privacy Policy of our website. We would like to inform you that our privacy policy is subject to change without intimation and you shall be required to review the same regularly.
The use of the words “We/Us/Our” in our Privacy Policy, Refund & Exchange Policy, and Terms and Conditions Policy refers to our company name AuCrystal.com
The protection and security of your personal information are one of AuCrystal.com ’s top priorities. By using this Website you agree to accept the terms of this Privacy Policy as well as the Website’s Terms and Conditions Policy. This Privacy Policy extends to both users who visit the Website but do not transact business on the Website as well as users who are registered on the Website.
“Personal Information” refers to any information that identifies or can be used to identify, contact, or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information, etc.
PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY
PERSONAL INFORMATION COLLECTED
The information collected by us is:
All information entered by you on our websites such as your name, address, contact number, email ID, chat history, and such other information sent by you via emails to our email ID.
Information collected by means of cookies that are installed on your hard drive.
Information such as the IP Address of your computer, the server from which you are accessing our website, details of web browser and operating system used to access our website, date, time and place of accessing of our website, etc.
Additionally, you may encounter “cookies” or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying behavior.
If you transact with us, we only collect the basic information, such as a billing address, your login id, email id, contact number, etc.
We DO NOT collect or store your confidential information like credit/debit card number, credit/debit card expiration date and/ or other payment instrument details, tracking information from cheques or money orders. Such information is either stored in the device that you had used to make the transaction or with the payment gateway. We do not have any access or control over such information being stored on either your device or on the server of the payment gateway.
If you choose to post messages on our message boards, chat rooms, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information as a specific file in your name.
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests which again is your option to unsubscribe from such communications.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the specific services at the request of the customers. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website.
We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Personal information we collect
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share/sell some or all your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that another business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. AuCrystal is not responsible for the privacy practices or the content of those linked websites.
Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it against any unauthorized access. It is AuCrystal’s commitment to ensure that there are appropriate operational, physical, electronic, procedural, and technical safeguards against any unauthorized access or breach of data security to avoid any loss or damage to the owners of confidential information.
Some of the salient features of an information security system are as under:
(a) Use of firewalls, encryption, and data leakage prevention technologies to protect information;
(b) Audit of all vendors and service providers and execution of non-disclosure agreements before
availing their services;
(c) Continuous monitoring of AuCrystal’s physical and technical environment for vulnerabilities and potential intrusions and implementation of controls to identify and address any concern related to the protection of data.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all AuCrystal lists and newsletters, please email us at [contact@aucrystals.com]
Advertisements on AuCrystal
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
